Service commitment to the book

To provide quality and efficient safety car rental services to customers, the company's solemn commitment:

1, compliance, business according to law. Leased vehicle certificate, license complete and effective. The technical conditions of the automobile in line with national standards, vehicle intact, and regularly to the two level maintenance, to ensure the safety of.

2, drivers are taken by driving a vehicle to adapt the qualification certificate, five years of driving experience, no accident record. Another company to conduct regular safety training and education to the driver

3, strictly abide by the relevant provisions of the rental contract, timely dispatch vehicles, regular fixed-point departure

4, vehicle, vehicle appearance is tidy and clean, disinfect strictly, strictly prohibit smoking, ensure the car environment

5, the strict requirements of the driver driving in accordance with operating procedures, and resolutely put an end to speeding, overloading and other acts in violation of regulations

6, strictly abide by the relevant provisions of the transport sector, the company vehicles are handling the relevant insurance

7, build customer files, improve the service quality. In addition to tracking service to customers to carry out, is also responsible for the collection and collation of customer complaints

8, the driver route familiar with driving skilled, familiar with the service routes and road conditions, the booked vehicles unable to provide free upgrade, difference models for your use, drivers, appearance is decorous dress standards, ahead of the arrival of the specified on the ground

9, the rental process, the vehicle failure can not continue driving safety, arrange other vehicle immediately, the initiative to take luggage, the door switch, to find and meet customer demand as the center

Our services include:

Car door delivery

As long as you call to place an order, we can in accordance with the agreed time and place. Save your time.

The alternative vehicle

Customer vehicle distress or failure, in vehicle repair period, the company can provide temporary replacement vehicle.

Vehicle insurance

The company provides brand for customers, certificate, insurance against all risks, in excellent all kinds of official business, small buses, have insurance for all vehicles, and is responsible for the accident compensation. Customers can safely driving a rented vehicle.

With a driver service

As you drive your car is not convenient, we can choose a good driver service for you.

Agent.

If you rent our vehicle violation or is your own private cars where the need for, you don't have to go, as long as the telephone to inform you our person in charge I can help you the whole deal properly.

The advisory information, to ensure customer questions and requirements, 24 hours to respond to complaints, timely processing.

Unit commitment: Shenzhen grand tour car rental Co., Ltd.